Good morning,I have a request related to uploading data to Directory.Premise, I have set Identity Resolution based on email.When a contact with the same email is uploaded, this thing happens:- "full" embedded data values overwrite the embedded data values of the contact already existing in Directory- "empty" embedded data values do not overwrite "full" embedded data valuesExample: if I have a field "wife" valued as "Daniela", I can load a row with the same mail, with the field "wife" valued as "Laura", updating it.The problem, however, is that by loading a row with the same email with the "wife" field not valorized, the field is not "emptied" but remains "Daniela". Same thing if the field is filled with a "space".Do you know if there is any coding that allows a blank to be overwritten to a value? (e.g. /space, /na...)? Best,Carlo

Hi,I have the same problem. This behavior of Qualtrics to not allow updating existing embedded data fields by “blank” is highly dangerous and for me not understandable. I wasn’t aware of that behavior, and it happend that in a survey repeated this year (first sendout was 2023) with a newly uploaded contact list shows wrong results now (an embedded data variable used for filtering shows the text-entries from last year for all respondents who took part in the survey last year, but should have a “blank” field in this years survey). I now need to update / correct the survey results afterwards! And to make it even worse: I have a respondent funnel dashboard, which is now also incorrect - and as far as I know there is no way to correct the funnel data after the sendout. :-(Any comments / help with that is highly recommended.BestFlorian

How to upload "blanks"? | Experience Community

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