Is there a way to send an automated email to inactive Qualtrics users in your company? | XM Community
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Hi,

I'd like to be able to follow up on inactive Qualtrics users. Is there any way to automate this process? Can an email be sent to all of them with a reminder?

Thanks
I don't know of a way to do this natively but it sounds like a great idea for a feature request! You can submit one in the Product Ideas section of this community.
I had the same feature request before. my current practice is: export user data - filter out the inactive users based on last-login, no. of surveys/responses etc - send an email to them manually
@JoannaM @JenCX @xiangyu I've already put in a feature request for added filtering and bucketing capability in the admin tab for users -- I agree this would be a very useful functionality to add to that.

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