We are in the process of moving all of our automations over to workflows. these automations include survey invite distributions via email. Qualtrics support has told me that workflows do not support segments so wondering how those who currently send survey invite emails via segments are going to do so moving forward as Qualtrics transitions us out of automations into workflows?

@idlamegan I don’t know how you’ve attempted this already, but here is how I would build it.Trigger-”Experience iD Segments” (A member is added to the segmentTask 1- “Load XM Directory Contact Details”Task 2-”XM Directory” - “Distribution Type=Individual”

Using Segments to send daily survey emails within a workflow

Using Segments to send daily survey emails within a workflow | XM Community

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