XM Insider Release

Welcome to the XM Insider! Each month, review newsletters covering industry and product-specific updates. Engage with other Community members in the comments and tell us what content you want more of! 

CoreXM & DesignXM

Learn more about how Woolworths grew their research panel by 10X in two years, the role AI is playing in experience management, and where to connect with peers through industry and interest groups. 

Customer Experience (CX)

Learn more about an omnichannel approach in CX, the role AI will play, and findings around the impact of NPS on customer loyalty. 

Employee Experience (EX)

Learn more about how HR practices are evolving their employee listening programs, utilizing engagement headlines, and managing change in today’s economy. 

Government 

Learn more about capturing DEI demographics, how to evolve your HR practice with actionable steps, and how to access self-service learning checklists to Admins. 

Financial Services 

Learn more about why leading financial services organizations choose Qualtrics, how you can audit your analytics program, and why now is the best time to invest in customer experience. 

Higher Education

Learn more about utilizing student feedback, increasing response rates, and transforming teaching and learning with generative AI. 

K-12 Education

Learn more about gauging the values your students and parents feel that your school is instilling into your students, how to improve survey question design, and transforming teaching and learning with generative AI. 

If you have any questions about accessing or engaging with the XM Insider, please let us know in the comments below!