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XM Insider

Discover our monthly newsletter, The XM Insider, to get the latest on product innovations, upcoming events, customer stories, new training resources, & more.

  • 19 Topics
  • 11 Replies
19 Topics
SeanS
Qualtrics Employee
SeanSQualtrics Employee
published in XM Insider
📰 What's New at Q: March XM Insider ReleaseNews

📰 What's New at Q: MarchXM Insider Release Welcome to the XM Insider! Get the latest as we round up the need-to-know product updates, events, and training resources we’ve released in the last month. Don’t forget to subscribe to the XM Insider category by clicking the button in the top-right corner of the page. Tell us what updates you’re most excited about in the comments below!👇  CoreXM & DesignXMRead the latest XM Institute research on how customers react to bad experiences in your industry, learn how to improve your contact management strategy, and show off your skills with Qualtrics certifications. Customer Experience (CX)Learn how to utilize trends to make business impact at our upcoming webinar, find out how Gartner ranked Qualtrics’ CX solutions, and see Michelle Obama and others at X4! Employee Experience (EX)Understand how AI is changing your workplace, explore your personalized Customer Success Hub, and register now to join us in London or Sydney.  Industry Updates Look

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SeanS
Qualtrics Employee
7 months ago
SeanS
Qualtrics Employee
SeanSQualtrics Employee
published in XM Insider
📰 What's New at Q: January XM Insider ReleaseNews

Welcome to the XM Insider! Get the latest as we round up the need-to-know product updates, events, and training resources we’ve released in the last month. Don’t forget to subscribe to the XM Insider category by clicking the button in the top-right corner of the category page. Tell us what updates you’re most excited about in the comments below!👇  CoreXM & DesignXMFind out what trends market researchers are anticipating in 2024, stay up to date with this month’s product innovations, and get curated help with the new Customer Success Hub. Customer Experience (CX)Hear what 10,000 consumers said about their most recent digital experiences, learn how to make the business case for XM investments, and be sure to register for our upcoming virtual events. Employee Experience (EX)Meet other HR professionals at X4, get tips on designing action-centric dashboards for executives, and learn what to expect from your workforce in 2024. Industry Updates Looking for the most recent updates in High

12481
marksmith991
5 months ago
SeanS
Qualtrics Employee
SeanSQualtrics Employee
published in XM Insider
📰 What's New at Q: February XM Insider ReleaseNews

Welcome to the XM Insider! Get the latest as we round up the need-to-know product updates, events, and training resources we’ve released in the last month. Don’t forget to subscribe to the XM Insider category by clicking the button in the top-right corner of the page. Tell us what updates you’re most excited about in the comments below!👇  CoreXM & DesignXMDon’t miss the 2024 Market Research Trends Report, join the XM Community, and be sure to register for our upcoming Community Connect event to learn about Contact Management strategies! Customer Experience (CX)Get curated help in your customer success hub, register for our 2024 Consumer Trends event, and learn why 2024 has been labeled “The Year of Trust”. Employee Experience (EX)Discover how an HR Center of Excellence can transform your business, register for X4, and take advantage of free product training with our Learn Qualtrics Live event! Industry Updates Looking for the most recent updates in Higher Education, K-12, or Gover

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SeanS
Qualtrics Employee
8 months ago
SeanS
Qualtrics Employee
SeanSQualtrics Employee
published in XM Insider
📰 What's New at Q: December XM Insider ReleaseNews

XM Insider Release  Welcome to the XM Insider! Get the latest as we round up the need-to-know product updates, events, and training resources we’ve released in the last month. Don’t forget to subscribe to the XM Insider category by clicking the button in the top-right corner of the page. Tell us what updates you’re most excited about in the comments below!👇  CoreXM & DesignXMGet your hands on the latest research with the 2024 Global Research Trends report, find out what’s new in AI, and track the newest Qualtrics product updates! Customer Experience (CX)Find out how you stack up against the all-new NPS benchmarks, discover what customers really want with our 2024 Consumer Trends Report, and get registered for X4 2024! Employee Experience (EX)Delve into the latest research with our EX 2024 Trends Report, learn how your employees perceive AI in the workplace, and understand how to avoid pitfalls in your feedback programs. Higher EducationTry out this Faculty Satisfaction survey, joi

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SeanS
Qualtrics Employee
10 months ago
SeanS
Qualtrics Employee
SeanSQualtrics Employee
published in XM Insider
📰 What's New at Q: November XM Insider ReleaseNews

XM Insider Release  Welcome to the XM Insider, our monthly roundup of need-to-know product updates, events, and training resources, and more! Be sure to subscribe to the XM Insider category by clicking the Subscribe button in the top-right corner of the page so you won’t miss a thing. Tell us what updates you’re most excited about in the comments below!👇  CoreXM & DesignXMCatch up on the best content from the XM Institute, check out our new Communi-tea podcast, and track the latest product updates with our monthly release notes!  Customer Experience (CX) Discover how to value an at-risk customer automatically, take the XM Ambition assessment, and join us as we share how to get started with Experience ID (XiD) and workflows! Employee Experience (EX) Delve into the latest research with our EX 2024 Trends Report, learn about AI in experience management, and join us for a webinar all about the trends reshaping employee experience! Higher EducationLearn how to survey students with dual

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SeanS
Qualtrics Employee
11 months ago
Mara_Simonson
Administrator
Mara_SimonsonAdministrator
published in XM Insider
📰 What's New at Q: October XM Insider ReleaseNews

XM Insider Release  Welcome to the XM Insider! Each month, review newsletters covering industry and product-specific updates. Engage with other Community members in the comments and tell us what content you want more of!  CoreXM & DesignXMLearn more about the 7 types of data XM programs should collect, how to use video feedback in qualitative research, and where to submit feature suggestions to Qualtrics.  Customer Experience (CX) Learn how 100+ CX leaders have overcome the challenges to successful AI adoption and transformation, how generative AI enables modern XM, and an upcoming Community Connect event focusing on “Following up on Feedback”.  Employee Experience (EX) Learn more about mastering the employee lifecycle in boosting engagement and productivity, tips for boosting workplace morale, and what XM data is crucial for your business.  Government Learn more about how public sector agencies can brand themselves, how to get the most out of XM Directory, and where to access all

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Mara_Simonson
Administrator
1 year ago
Mara_Simonson
Administrator
Mara_SimonsonAdministrator
published in XM Insider
📰 What's New at Q: September XM Insider ReleaseNews

XM Insider Release  Welcome to the XM Insider! Each month, review newsletters covering industry and product-specific updates. Engage with other Community members in the comments and tell us what content you want more of! If you’d like to engage with other Qualtrics users in a live setting, join us for the upcoming Community Connect events!  CoreXM & DesignXMLearn more about storing customer data with responsibility and transparency, tips for designing action-centric dashboards for executives, and joining an event, focused on new features in DesignXM. Customer Experience (CX) Learn more about what other factors could impact NPS score, whether AI is good or bad for experience management, and how teams can better understand what a customer’s behavior says about their experience with a website.  Employee Experience (EX) Learn more about maintaining confidentiality & trust with the EX Pseudonymization tab, the results of ‘IDC MarketScape: Worldwide Employee Experience 2023 Vendor As

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brooke
Former XM Community Team Member
1 year ago
Mara_Simonson
Administrator
Mara_SimonsonAdministrator
published in XM Insider
📰 What's New at Q: August XM Insider ReleaseNews

XM Insider Release Welcome to the XM Insider! Each month, review newsletters covering industry and product-specific updates. Engage with other Community members in the comments and tell us what content you want more of!  CoreXM & DesignXMLearn more about how Woolworths grew their research panel by 10X in two years, the role AI is playing in experience management, and where to connect with peers through industry and interest groups.  Customer Experience (CX)Learn more about an omnichannel approach in CX, the role AI will play, and findings around the impact of NPS on customer loyalty.  Employee Experience (EX)Learn more about how HR practices are evolving their employee listening programs, utilizing engagement headlines, and managing change in today’s economy.  Government Learn more about capturing DEI demographics, how to evolve your HR practice with actionable steps, and how to access self-service learning checklists to Admins.  Financial Services Learn more about why leading fina

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brooke
Former XM Community Team Member
1 year ago
AmaraW
Former XM Community Team Member
AmaraWFormer XM Community Team Member
published in XM Insider
✉️ Q2 2023 | Qualtrics XM Community Newsletter

New & upcoming Community connectImprove response rates and quality through our live, virtual event hosted across multiple regions and languages. Register now > Evolve programLearn about Evolve, our brand new product ideation program, allowing customers to share suggested enhancements to Qualtrics products with Qualtrics product managers.Learn more > YouTube channelSubscribe to the XM Community YouTube channel, where we launched two new video programs.Subscribe now >  Featured discussions Survey platform Custom code  Product updates Monthly product release notes Featured product updates  Programs Badge of the month programJoin this month’s discussion about World Environment Day to earn your exclusive badge.Earn badge > Basecamp wednesdays programFind XM Basecamp resources on importing and exporting survey data through our weekly program.Discover more > Getting started mondays programDiscover Core XM features to improve your survey response rates through this weekly po

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AmaraW
Former XM Community Team Member
1 year ago
AmaraW
Former XM Community Team Member
AmaraWFormer XM Community Team Member
published in XM Insider
✉️ Q1 2023 | Qualtrics XM Community Newsletter

New & upcoming New community platformPrepare for a brand new XM Community experience as we switch platform vendors.Learn more > Our 5-year anniversaryCelebrate with us and catch up on this year's XM Community accomplishments, improvements, and stats.Read more > Badge of the month programJoin this month’s discussion about X4 speakers and experiences to earn your exclusive badge.Earn badge > Getting started mondays programDiscover Core XM features to begin your Qualtrics experience in this weekly program.Get started > Basecamp wednesdays programReceive help finding XM Basecamp resources through our new weekly program.Discover more > Featured discussions Survey platform @bstrahin, @MatthewM, & @YBAIRA discuss ways to ensure question completion when a survey has a table of contents. | Read more > @Deepak & @bstrahin help @ucd_soci_mat use embedded data and branch logic to create age-based quotas. | Read more > Custom code @Tom_1842 sends @KrishnaPrabhu CS

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AmaraW
Former XM Community Team Member
1 year ago
AmaraW
Former XM Community Team Member
AmaraWFormer XM Community Team Member
published in XM Insider
✉️ Q4 2022 | Qualtrics XM Community Newsletter

 New & upcomingNew homepage designExperience the brand-new XM Community design, navigation, color scheme & more. Learn more >Badge of the month programJoin this month’s discussion about holiday traditions to earn your exclusive badge.Earn badge >XM community connectDiscover our new, live, virtual event series created just for you.Join events >  Featured discussionsSurvey platform@Deepak shows @Cldavi31 how Supplemental Data, Branch Logic, and Embedded Data can be used to create peer evaluation surveys. | Read more > @TomG leverages Loop & Merge, Timing questions, and Piped Text for @Avad9, auto-populating answer choices en mass. | Read more >Custom code@Tom_1842 hides radio buttons in @Robi_kalinisan's and @FJSandy's Side by Side questions using HTML. | Read more > @Deepak uses JavaScript to design an emoji NPS scale for @AVjyn. | Read more >  Product updatesMonthly product release notesOctober 2022 | Read more > November 2022 | Read more > Decemb

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AmaraW
Former XM Community Team Member
1 year ago
AmaraW
Former XM Community Team Member
AmaraWFormer XM Community Team Member
published in XM Insider
✉️ Q3 2022 | Qualtrics XM Community Newsletter

 New & upcomingNew rank & rewards programLearn about the new program, new rewards, new levels & more. | Earn rewards >Badge of the month programJoin this month’s conversation about your favorite teachers to earn your exclusive badge. | Earn badge >Virtual XM eventsDiscover the newest discussion category, covering the latest global XM events. | Join events >  Featured discussionsSurvey platform@Bgooldfed shares constructive feedback with @Cyril on their existing workflows and ways to automate them. | Read more > @TomG helps @Dpaltr translate authentication fields for a multilingual survey. | Read more >Custom code@Tom_1842 creates custom code for @Braemarblue, changing a survey's round radio buttons into squares. | Read more > @TomG provides @Reoolivarez with an innovative, custom solution, allowing users to deselect a slider answer choice while taking the survey. | Read more >   Product updatesMonthly product release notesJuly 2022 | Read more > Augu

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AmaraW
Former XM Community Team Member
2 years ago
LaurenK
Qualtrics Employee
LaurenKQualtrics Employee
posted in XM Insider
✉️ Q3 2020 | Qualtrics XM Community Newsletter

We’ve been keeping busy over here at the Q to make sure we provide you the best community experience possible. In this quarter’s newsletter, we cover a ton of great things happening on the community like popular discussions, upcoming events, a member spotlight, and trending product ideas.Popular DiscussionsWe’re always blown away with the ingenious solutions our members come up with. Below are a few of the best discussions happening right now in the community!Developer CornerCustomizing Image on Graphic Slider | The graphic slider is a great question type to use when you want respondents to give a rating on a set scale. This solution by @TomG and @Nami walks you through using custom images in your graphic sliders. Adding a Time Picker with AM / PM Format | Another great solution provided by @rondev that shows how to add a time picker question in the format of a 12 hour clock with the ability for the participant to select either AM or PM.XM Best Practices and DiscussionsPII & Longitudin

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AmaraW
Former XM Community Team Member
2 years ago
LaurenK
Qualtrics Employee
LaurenKQualtrics Employee
posted in XM Insider
✉️ Q2 2020 | Qualtrics XM Community Newsletter

Welcome to the debut issue of the Qualtrics XM Community Newsletter! We’re excited to launch this publication dedicated to keeping our members updated on what’s new in the community. With over 10,000 members, our community is as active as ever. Inside, you can find popular discussions, information about future events, trending product ideas, and more. Popular Discussions Looking to improve your surveys with some community-reviewed solutions? We’ve compiled some of this quarter’s hottest discussions below.CX Best Practices | Effective Customer Experience (CX) programs require elegant solutions. Check out @Kate's suggestions about best practices for combining customer satisfaction surveys and product reviews in a single comprehensive survey.Keyboard Input Functionality | Have you ever wanted your respondents to be able to take your survey using just their keyboard (for example, pressing Y for “Yes” or “N” for “No”)? This functionality is possible using custom code developed by @TomG.Hove

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AmaraW
Former XM Community Team Member
2 years ago
AmaraW
Former XM Community Team Member
AmaraWFormer XM Community Team Member
published in XM Insider
✉️ Q2 2022 | Qualtrics XM Community Newsletter

 New & UpcomingNew programs, events, and updates enhancing your community. Badge of the MonthJoin in on this month’s conversation about your global community to earn your exclusive badge. Earn Badge >Rank & Rewards ProgramA brand new Rank & Rewards program, including new levels and swag, is coming soon. Learn More >5 For The FightTogether, your community, including members like @AdamK12, @MattiasM, & @SteveBelgraver, raised over $500 for cancer research. Learn More >Product IdeationChanges to enhance the Product Ideation process are coming soon. Learn More >   Featured DiscussionsDiscussions, solutions, and members improving your Qualtrics programs. Members Who Provided The Most Accepted Answers In Q2:@TomG | 73 Accepted Answers @Tom_1842 | 47 Accepted Answers @Rudi | 21 Accepted AnswersDeveloper Corner:@Tom_1842 shares a QSF and a TXT file with @BrittSchraauwen to create a virtual, rolling die using JavaScript. | Read More > @TomG and @Rudi help @Poonamw

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AmaraW
Former XM Community Team Member
2 years ago
AmaraW
Former XM Community Team Member
AmaraWFormer XM Community Team Member
published in XM Insider
✉️ Q1 2022 | Qualtrics XM Community Newsletter

Over the last quarter, XM Community members, just like you, posted 950+ Discussions, 540+ Questions, 360+ Accepted Answers, and 410+ new Product Ideas. Your community was also nominated for multiple awards, is home to a new category, and so much more!  NEW & UPCOMINGNew programs, events, and updates enhancing your community.Monthly Product Release Notes CategoryCheck out our newest category to help you stay up to date on new Qualtrics features. Read More > CMX Award & Nomination@LaurenK wins CMX's B2B Community Professional of the Year Award. The XM Community is also a CMX Customer Success Community of the Year Award finalist. Learn More > Badge of the MonthJoin in on this month’s conversation about Employee Appreciation Day to earn your exclusive badge. Earn Badge > XM Community AnniversaryRead about your vibrant community’s 4-year anniversary. Learn More > X4 2022X4 is digitally premiering on April 27th, offering exclusive, in-depth, one-on-one sessions with icons

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AmaraW
Former XM Community Team Member
2 years ago
AmaraW
Former XM Community Team Member
AmaraWFormer XM Community Team Member
published in XM Insider
✉️ Q4 2021 | Qualtrics XM Community Newsletter

Over the last quarter there were 665+ new Discussions, 425+ Questions, and 445+ Accepted Answers provided by community members. In case you missed it, we’ve got this quarter’s highlights for you right here, including featured Discussions, users with the most Accepted Answers, product updates, and tips on the XM Community search functionality! NEW & UPCOMINGGet involved in programs, events, and updates making their way to your communityBadge of the MonthJoin in on our Badge of the Month Program and earn your badge by getting involved in this month’s discussion about holiday experiences! Earn Badge > XM Product Innovation WebinarRegister for our December 14th, free, interactive webinar to hear about the latest features and updates by product line. Register Now >   FEATURED DISCUSSIONS Read about members who are fostering incredible community discussions and solutions to help make your Qualtrics programs even better Q4 Members Who Provided The Most Accepted Answers:@MSobatta | 2

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AmaraW
Former XM Community Team Member
2 years ago
AmaraW
Former XM Community Team Member
AmaraWFormer XM Community Team Member
published in XM Insider
✉️ Q3 2021 | Qualtrics XM Community Newsletter

Between the launch of our new Groups feature, and our Q&A featuring Karen Goldstein (Principal XM Scientist of PX) and Jill Larson (XM Platform Product Manager) it has been a busy quarter for the XM Community. In the last few months, over 900 questions were answered, 1,300+ new members joined, and some even won Nespresso machines, electric standing desks, and other prizes to help with work from home.  Worried you missed out? We’ve got you covered! Catch up on what’s happened in the community over the past quarter, and learn some helpful Tips & Tricks featuring our newest Superuser @Adamk12.Get involved in programs, events, and updates making their way to your communityCommunity GroupsWe launched Groups (K-12, Higher Education, Government, Brand Administrators, Jobs & Careers) -  a feature enabling you to connect with others of similar industries and interests in a shared space. Join your first Group today!JOIN GROUP >Badge of the MonthClimb the ranks and earn badges by participating in

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AmaraW
Former XM Community Team Member
3 years ago
LaurenK
Qualtrics Employee
LaurenKQualtrics Employee
posted in XM Insider
✉️ Q4 2020 | Qualtrics XM Community Newsletter

We’ve been keeping busy over here at the Q to make sure we provide you the best community experience possible. In this quarter’s newsletter, we cover a ton of great things happening on the community like popular discussions, upcoming events, a member spotlight, and trending product ideas.Popular DiscussionsAs always, we have some fantastic discussions happening in the community. Check out the below solutions you may find useful, and then hop on over and add your voice to the discussion.Developer CornerRestricting Special Characters: This solution, provided by wizard @TomG, outlines how to restrict respondents’ answers for open text questions so that they cannot use special characters. Enforce Whole Numbers in Constant Sum Questions: You may want to require your respondents to enter whole numbers (i.e. numbers without decimals) in your survey. With this code from @rondev, you can do just that!Reducing Size of Multiple Choice Boxes: If you’ve ever wanted to modify the size of multiple ch

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LaurenK
Qualtrics Employee
3 years ago

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