You can look at this answer: https://www.qualtrics.com/community/discussion/7144/how-do-i-customize-the-font-in-my-survey#latest

Hello,
I have looked at the answers that have been posted and even commented on that but that solutions is not working for me.
Would you be so kind to share an elaborate process on how I can achieve that?

On your survey editor, go to "Look and feel --> Style --> Custom CSS". You'll see a box over there. You can paste all your style related options in it.
Suppose you want to set the font to Roboto, which is hosted on Google Fonts. Then you'll use this code:
@font-face{
font-family: 'Roboto', sans-serif;
src: url('https://fonts.googleapis.com/css2?family=Roboto&display=swap');
}
h1, h2, h3, h4, h5, h6, p, div, span, a {
    font: 16px "Roboto", sans-serif;
}
The first segment imports your font to the survey. Specifying the name and the location from where it needs to be imported.
The segment

h1, h2, h3, h4, h5, h6, p, div, span, a

ahmedA
Thanks alot for the elaborate explanation. It definitely helps improve my understanding about changing fonts in Qualtrics but the problem is that the font I'm talking about is specific to my organization and doesn't exist on google fonts.
I have it saved locally. I have tried uploading that in the qualtrics library and then referencing that URL in my css code but that doesn't seem to be working for me.
Could you please tell me what should the code look like if:

1. I have the font saved locally.


2. If I have uploaded it on qualtrics library.

I am sorry. There was an error in the code above, I had missed a

":"

src. 

ahmedA

Thank you for your help. I think there is some problem that I'll need to take up with the Qualtrics support team maybe because I've been doing everything correctly so far but it doesn't seem to be working. I also tried uploading the font file in 2 different formats in qualtrics (woff and ttf) and following this process but my fonts just wont change in the survey.
Thank you for your time. I really appreciate it.

If you get a response from Qualtrics support, please share what the problem was. Ideally the code above should work, however, it would be nice to know if they have made some changes at the backend. Provided the problems are not confidential.
thanks,

https://www.qualtrics.com/community/discussion/comment/32421#Comment_32421How did You do?

Confirming that this was the response I got from Qualtrics support when I asked why I couldn't find the URL after uploading the ttf to the library:
I talked to our Internal team and according to them, only Google Fonts are able to be used as custom fonts currently for Dynamic themes. Therefore, you will unfortunately not be able to add your font using a .ttf file currently to a Dynamic theme.

https://community.qualtrics.com/XMcommunity/discussion/comment/42870#Comment_42870If the support team is saying that you can only import fonts using Google fonts and not via the library, then they are being lazy and lying.
I have several surveys in the field, and my fonts sometimes come from the Qualtrics library. I do prefer google fonts as they load faster, however it is possible and nothing is stopping you from doing that.
I have faced this issue many times with the support team, anything you ask them, the first response is either sorry can't be done or contact the community. However, if you keep pushing, then they do their job sometimes.

https://community.qualtrics.com/XMcommunity/discussion/comment/42898#Comment_42898In that case, do you have any ideas on how to implement them? I've uploaded the files to my library but I can't access the URL that is referred to above.

Hello, I am having an issue with the custom google font only appearing in chrome, and not for all users using the code above. Has anyone else experienced this issue and found a solution?