Can't view element counts in randomizer (evenly display choices) | XM Community
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Hi, I have a select all item where respondents select products they have used from a list. Then I have another multiple choice item using carry forward choices, for the selected choices from the previous product item. The multiple choice item has a randomizer on it. I used advanced randomization options and selected randomize subset. It is set up to randomly select one product from the products they selected in the select all product item. This item has java script and html to hide the entire item from respondents since it's only purpose is to just randomly select a selected product. I want to test how the evenly display choices option in the advanced randomization menu would work given my situation. I generated test data so I could see how the data exported etc. But when I try to see the element counts in the evenly display choices section (in advanced randomization options), it doesn't any counts. It just shows an empty box. I have looked online and everyone else seems to be able to see and adjust their element counts. I think it may have something to do with the java and html that I'm using to hide the item, but I'm not sure why. Anyone have any experience with this?
Thank you!

https://community.qualtrics.com/XMcommunity/discussion/23325/cant-view-element-counts-in-randomizer-evenly-display-choicesIs the behaviour same when you're manually filling the survey?
Also, try to modify the JS/CSS you're using to hide.
Hope it helps!


Hi Deepak,
Thanks for your response. When you asked is it the same when I manually fill the survey. If you mean when I'm not generating test responses, yes it's the same. But I just remembered that I'm still using preview mode and the survey isn't active yet. Is this why there are no counts? Are they only counting when you are out of preview?
Also, any ideas on what I should look at to modify js and html? I'm not sure what aspect of it would cause this issue so I'm not sure how to modify it to correct it.
Thanks again!



tlittle,
I would be very surprised if it has anything to do with JS or html. The advanced randomizer is a server side thing and JS and html are irrelevant. My guess is that there is some conflict/bug related to using 'evenly present' and carry forward together.
You can do an experiment where you use 'evenly present' and carry forward in one instance and 'evenly present' and choice display logic in another instance. If the counts work in the second and doesn't in the first, you have your answer. You can open a ticket with Qualtrics Support and, in the meantime, you also have a workaround.


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