How to calculate Completion and Satisfaction rate from the Qualtrics Survey? | XM Community
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How to calculate Completion and Satisfaction rate from the Qualtrics Survey?


How is Completion and Satisfaction rate is been calculated using Qualtrics Survey?
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Best answer by KendraR 10 June 2019, 16:53

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3 replies

Hello @Rajneesh ,

For completion rate check this resource
Hi Shashi,

Thanks for the rep> @Shashi said:
> Hello @Rajneesh ,
>
> For completion rate check this resource

> @Shashi said:
> Hello @Rajneesh ,
>
> For completion rate check this resource

Hi Shashi,

Thanks for update.
If you could help me to understand calculation involved in getting these metrics(Completion Rate and Satisfaction Rate) from the Survey (Source)data.
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Hi, @Rajneesh! As @Shashi already mentioned, you can find more information on how Completion Rate is calculated here. As far as Satisfaction Rate, you may find this resource on CSAT to be useful, as this article dives into what CSAT is and how it can be calculated. 😀

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