Survey Distribution | XM Community
Question

Survey Distribution

  • 6 February 2020
  • 6 replies
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Does anyone know how to connect with the data captured through Service now and create an automatic survey distribution via Qualtrics?

6 replies

Userlevel 7
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Do you mean Service Now?
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Yeah, I meant Service Now. 🙂
Userlevel 7
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I know there is direct integration built by Qualtics actually. Or are you after a custom one?
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Oh, you are right!, I've just realized Qualtrics built an integration app, that's great!

I was under the impression that I had to connect a rest API in the service now interface and do something with JSON.
Userlevel 7
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yeah, i was waiting for the out-of-box integration for long time, and they made it available when we stopped using Service Now 😃
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Indeed, it'll be easier to gather the information from Service Now and automate the survey distribution. I'll need to quote how much is for this integration. 💫 🙂

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