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Possible to map anonymous survey results to SF?

BBSul
BBSul BostonCommunity Member, Qualtrics Brand Admin Qubie ✭

I am looking to do something like the following. Is this possible? (and if so how?)
1. Upload a contacts file that contains two columns: the Salesforce Contact ID (id) and a shorter student id (student_id).
2. the survey is accessed via anonymous link, but the first question asks them to enter their student id.
3. this student id is associated with the Contact ID (that i have stored in the contacts list), and so I am able to map their response back to the Salesforce Contact ID based on the Student ID that they entered on the survey.
(every way I try this, the contact id on the map-back is showing as blank)

Best Answer

  • JenCX
    JenCX Broomfield, COCommunity Member, XM Advocate, XMPN Member, Qualtrics Brand Admin Wizard ✭✭✭✭✭
    Accepted Answer

    I've thought about this a bit and the problem is that you have nothing to tell Q that this student id is what it should use as a lookup to find your contact in the panel. I would instead recommend using the authenticator feature.

    You can use the Student ID as the external data reference, which should give you the outcome you're looking for.

Answers

  • BBSul
    BBSul BostonCommunity Member, Qualtrics Brand Admin Qubie ✭

    Thank you! This does look like it does exactly what I was trying to do. I will give it a try at some point today!