I am trying to include the NPS Grouping the respondent belongs to as a text (not a score) in order to pipe it in the subject line of my email triggers.
Ex. of subject line = "A [Promoter/Detractor] just completed the survey"
Is there an easy way to do that, that already exists?
Or do I have to create an embedded variable based on the NPS score in the survey flow, and pipe-in that?
Ex: create an embedded data "NPS_Grouping" with value "Promoter" and "Detractor" based on NPS score.
I have 20 email triggers to create, one per region (as each region has its director) - and have to repeat for Promoters and Detractors. So I'm looking for the most efficient way to create those triggers.
Thanks for your help!
Best answer by JenCX
View original