Comparison in Gauge widget | XM Community
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Hi,
I’ve tried to add a “comparison” to the gauge widgets in CX Dashboards.

I would like to show the last 3 rolling month satisfaction score and show comparison the previous 3 month roll satisfaction score. and for this to be keep updating each month.

Am I right to say this is not possible?  I don’t think I can use benchmark as I believe it only works on a static value. And in my case this value will be changing each month.

Any idea of how to show this comparison in a gauge widget in CX?

Thanks!

See if this helps.

Else you can have two different widgets showing current score and other one displays previous scores..

Don’t know if this will be helpful as you posted this a while ago but we use a custom metric to display this. We just filter the custom metric to be quarter shifted back by 1 quarter so you could do the same and say 3 months shift back by 1 month. 

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