{"errorCode":"SRA_3","errorMessage":"Survey not found"} | XM Community
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{"errorCode":"SRA_3","errorMessage":"Survey not found"}


Hello.
I am trying to access a survey through API. For testing I use endpoint /API/v3/surveys/{surveyId}/response-schema
I have tried using my personal API token and Oauth access token. I can see survey I have created myself, but for any other I get "Not Found" :
"httpStatus":"404 - Not Found","error":{"errorCode":"SRA_3","errorMessage":"Survey not found"}
Any idea why is this happening and how to fix it?
Thank you!

2 replies

Badge +48

Hi shlasasha! Hmmm, this sounds like it may not be intended functionality. If you have not yet already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!

Userlevel 1
Badge +3

Did you figure this out? We are getting something similar with Oauth. It’s failing to find the survey, response, and IDP. We’ve gotten some Internal Server Errors from Qualtrics as well.

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