Hi AdamK12 & Kate. Coming to this thread a full year later. Different world now! Similar challenge though when it comes to NPS... Wondering whether Qualtrics has any benchmarking features embedded so that we can compare our results to industry standards. Their Benchmarking Editor (Benchmark Editor (CX) (qualtrics.com) sounds like the ticket, but it's actually a resource that needs you to upload YOUR data to benchmark against.
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