MatthewM and ElieD I can update you that MatthewM 's experience a year ago is still the case today: you cannot transfer contacts between directories and carry over their email/survey history. Our CSM and Rep agreed it would seem to be a reasonable feature, but nothing yet.
Thank you MatthewM. I would've thought there'd be some provision for that in the platform. I'll reach out to our CSM as you suggested, and keep my fingers crossed.
Thank you for the response TomG. I ended up getting some guidance from Support to use Loop & Merge and pipe in each of the ranked choices into a loop, in the order they'd been ranked in. Since I wanted to ask the same questions for each ranked choice this worked really well and didn't require JavaScript.Thanks again for your quick response.
Thank you Kate
Thanks Kate. I don't understand why there were 600+ recipients listed with Survey Started status in the History Download, but only 74 of those recipients were listed in the "Responses in Progress" screen. That's the part I find confusing. Is there some meaning to the 500+ that never showed up anywhere else?
Thank you TomG! Looks like that'll do the trick.
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