Moving contacts to other directories

chart · 2021-02-15T20:51:48+00:00

We're moving from having just 2-3 people working in Qualtrics toward allowing numerous people inside, and with that we are arranging multiple directories, permissions, divisions, etc. So now we have many contacts in the default directory that we want held in various other directories we're setting up instead.Any idea how to transfer contacts into other Qualtrics directories? I'd like not to lose the historical survey statistics from the contacts. I do see how to export contacts, with the ability to include their statistics, but when I uploaded the file into the other directory all of the statistics got treated as embedded data attributes in the new contact.I'm worried about contact frequency counters resetting by doing an export and re-upload.

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