Thanks, much appreciated.
1. YES, we have done that testing to isolate our website as the "cause" of problems. 2. I just did and I get 2 errors on one of the pages (attached) and lots of errors in the other. I am happy to go to my IT team, but I need to talk to them with some information. That's why your suggestion is helping a lot. Thanks, Cristina
Thanks for your help Matt, Version 11.0.9600.18861 I have tested in different computers, it's definitely an IE issue as same creative / intercept work well on chrome and other browsers. The website were we are introducing the SI code is a private web, customers need to login to access the content. This isn't an issue in other browsers. I don't get any error messages, we only know that customers using IE are not able to see the creative. In this case it's a slider, with no capping or any other filters. It's a very simple intercept, which I have tested in other webs and it works fine. I cannot think of more information that will be useful. Any other help will be most appreciated. Cristina
Hi all, I will be trying your suggestions. My problem is also that I amm using research suite to build the survey and site intercept to show it. Qualtrics support team tells me some javascript code is not compatible with Site Intercept. Can you give me any advice here? Thanks.
I have tried this javascript code on the header and footer. It's also not working. If somebody can tell me why I would strongly appreciate. Thanks, Cristina
Hi all, I have notice there are differences between metadata and useragent information ○ Not same information in browser vs UserAgent ○ Version unknown when more info is given in UserAgent ○ More information possible in Operating system (as per UserAgent) Have you experience something similar? Thanks, Cristina
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
