Hello all. I am facing the same issue. My survey link has not expired. Usually people who have opened their survey link and did not respond, they have issue reopening the link sometimes. It shows survey link expired/completed. Usually we let students use our office computers to login to their email and open their unique link to solve the survey. Can someone assist me in overcoming this issue.
Well, it differs from user to user. If you an expert in excel, it shouldn't be a problem with some excel tricks. Yes, there are many ways to do it. 😀 Good luck
Yes, well I thought so too! 😃 But tbh its not that difficult. I will share with you the video that Qualtrics sent me for this. It will be useful. Its do able. Heres the video link.https://monosnap.com/file/atHuTGxGU1OOT6rkYxppZwLV6Y5QUu
hey suzan. This option is a bit complicated. You need to download your mailing list from contacts. Change subscription stats for those you want to send specific reminder to 0 and others as 1. Then upload the contacts again and then send reminder. This will only to go the ones who are subscribed by you manually now.
Thank you for getting back to me. However, I have a question, for those who haven't started the survey, if I send them a new link, I would like to ensure that at a later stage, they do not get back to the old email and do that survey as well. I would like to ensure there are no duplicate responses. Would that be possible?
yes, I have requested for SPF record and it worked
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