Hi - we just opened a 2nd individual brand for my company. I’ve exported and imported the surveys, but I’m not seeing a way to do the same for a dashboard - I know I would have to remap everything, but it would be nice to at least have the basic widgets and pages already set up so that I wasn’t having to build 100% from scratch.
Hi everyone, I ran a survey with a drag, drop and rank question containing 16 items. When I saw the results, I noticed that there was an extra column (Column S) containing the rank of my items. But ranks in Column S do not correspond with the rank that the individual items received (columns T through AI). I tested my survey by inputing my own ranks and found that the ranks displayed in the individual columns T through AI is the correct one. My question is - what is the relevance and meaning of Column S here?Has any one else ever encountered this?Thank you very much in advance,Rashi
Hello! It is very common for clients to ask us about a benchmark for response rates in their VoC measurement programs... This will clearly depend on many factors such as the sample framework, data update frequency, visual survey themes, etc. But is there an average or a baseline measure where the response rate for transactional surveys sent via email should ideally be? If anyone has information on this, I would greatly appreciate it!
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