Topics started by Horace | XM Community

Topics started by Horace

2 Topics

H
Horace
asked in Survey Platform (Before March 2021)

CX Survey Authenticator for Intercept?

Does anyone applied a CX Survey Authenticator for intercept? I'm hoping to use this method to capture users' Google Analytics cookie. Thanks.

0
LaurenK
Qualtrics Employee
3 years ago
H
Horace
asked in Website & App Insights

Use ExternalDataReference for Intercept

We have loaded the contact list to the XM Directory with some embedded fields. The ExternalDataReference is actually referring to the customer member ID.Instead of using email as distribution channel, can I setup intercept so the customer login client’s website and capture the ExternalDataReference field?So the survey data for the intercept can link with contact list’s embedded data, based on ExternalDataReference as a key.

0
H
3 years ago

Productivity playlist

Terms & Conditions