Topics started by Graham_at_SHU | XM Community

Topics started by Graham_at_SHU

2 Topics

G
Graham_at_SHU
asked in Website & App Insights

What does error retrieving survey definition mean?

Hi got a message "error retrieving survey definition" when I opened a survey. What does this mean?

0
A
2 years ago
G
Graham_at_SHU
asked in Survey Platform (Before March 2021)

How do I hide a recordthat is not part of my filter set?

Hi I am trying to get to grips with the new report tools. I only do one set of reports and year and a lot has changed! I have a report that I have added a filter for a specific department and as you can se form the attached I have a number of records that are pulling through as blank but with the name of the person. These people are not in the filtered department so I don't want to see them. I have added them as a breakout because I need their name next to there comments. In the old version I would have added them as a column and then sorted the column order to put the name before the comments. When I created a report instead of using the reports tool, the filters worked and I could change the column order. How do I do that with the results tool? Any help wold be greatly appreciated.

0
LaurenK
Qualtrics Employee
5 years ago

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