Hello,The survey invitation my company is sending from Qualtrics to our users are no showing up in the email they receive in Outlook. This is causing a terrible user experience plus low response rate because everyone thinks is SPAM (please see image attached).Does anyone has any idea how to force the images to appear in the invitation email? How can I fix this?Thank you!
Hello,I did a few configurations in the source code in Qualtrics in order to ensure I had a button/box on my survey invitation link (please see imagem_codigo).Everything seems fine in Qualtrics, when I’m trying to send the survey invitation (please see imagem_1). However, when I receive nothing appears as it was showing in Qualtrics (please see imagem_2). How came this is happening? Why everything appears super cool in Qualtrics and then I end up receiving something completely different? It’s like he is ignoring all configurations for the parts that have links.Thank you!
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