Topics started by jbetker | XM Community

Topics started by jbetker

1 Topic

J
jbetker
asked in Survey Platform

Code not working once I leave the "Look and Feel" page

Hi there, I am trying to implement a couple solutions to my survey using code within the “header” and “footer” text boxes in the “look and feel” section. When I input the code in there and hit apply and run through the preview within that section everything appears to be working perfectly (the changes were to remove the footer on select pages and to have a back/next button at the top of the page). However, once I leave the “look and feel” section to return back to the survey builder and I hit preview to see these changes, they are no longer working. I return back to the “look and feel” section only to find that the code is gone and hasn’t been saved or applied. I hit apply and save every time I make a change but it doesn’t seem to be working. What am I missing? Any help would be greatly appreciated - thank you!! Jay

5
kgillis
Level 3 ●●●
21 days ago

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