Topics started by sravee | XM Community

Topics started by sravee

2 Topics

S
sravee
asked in Qualtrics API

After creating a subscription for survey response, does one have to set it after the end of survey?

I've used the v3 API to create a subscription for a {survey ID}. But I'm not getting any POST updates on my URL, so, I was wondering if there is something needed to be done in the survey flow.

1
ThomasW_IronMountain
Level 5 ●●●●●
11 months ago
S
sravee
asked in Qualtrics API

Qualtrics API returns inconsistent 500 errors

Hi All, While running calls to update contacts in mailing list and creating survey response exports I'm getting 500 -Internal Server Error but this is inconsistent. The code itself is fine due to the inconsistent nature I believe that the problem is on the Qualtrics api side. I also have function that sends the call again on 500 errors, but sometimes the next attempt will work while other times I will get a repeated 500 error. The exact error code is: "RTC'b'_1" Any help regarding this issue will be appreciated. Thanks,

0
KendraR
Qualtrics Employee
4 years ago

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