We are a B2B media company, and most of our surveys are of our readers. With most surveys, I have been setting the Survey Option for Partial Completions to be to save after one week. However, this often seems to save surveys with no questions answered by the respondents, but it still counts against my annual quota of completed responses. Would this be affected by putting the Survey Metadata question first - so that it counts as a response because the metadata is collected even if the respondent doesn't answer a question? Or does the fact that the respondent opens the survey invitation count as a partial response?
When I do reporting, I often want to look at regional differences, either at the US Census regional level or division level. In the survey itself, I typically ask their State using a drop-down question. I can then go to Data & Analysis>Tools>Create Variable and then create a new Region variable, and bucket the states into their regions. This is tedious. Since I have done it in other surveys, is it possible to copy over the bucketed variable? I know how to copy a question from another survey, but is it possible to copy the variable?
I'm the market research manager for a media company. Sometimes we would like to promote surveys on the social media pages of some of our publications. On the Distributions tab, using the Social Media option allows me to post a link on my page - but what I want to do is provide the code to one of our editors so they can put it on their pages. Is there a way to do that?
When looking at the reports from when I send out a survey as an email invitation, you can see the number of "complaints" which is when a recipient reports an email as spam. I'd love to get no complaints at all, but realistically there's going to be some people on your list that don't like your email. What is an acceptible percentage here? Is it 1%? is it 0.1% ?
I will be running a survey, and the respondents will be coming from one of several publications. Many of the respondents will come via an invitation, and I know how to add embedded data from a contact list. Other respondents will be coming after clicking on an anonymous link. I know how to add embedded data from the URL. What I don't know - can one embedded data variable be filled from two different sources (contact list data and the anonymous links) on the same survey?
There seems to be a new Crosstabs function that has been introduced, but is not ready for primetime. It is taking over five minutes to load the data whenever I go to a different survey (and I need to go to a few so that I can convert crosstabs to the new method). Also, they have a "tour" of the new features, but there wasn't a Next button after the second step, so the tour couldn't be completed.
In Reports, when setting a filter based on Survey Metadata, is it possible to set a filter based on Progress. I have some surveys that are 75% complete or more that I would like to count, but it seems that you can only set it on Finished, which will leave out some almost completed answers.
I'm constructing a survey with a number of slider questions that range on a 1-5 scale from "Strongly Disagree" to "Strongly Agree". What are people's opinions on setting the default position for the slider in the middle (at the neutral position) compared to starting them at the low end of the scale?
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