We are a B2B media company, and most of our surveys are of our readers. With most surveys, I have been setting the Survey Option for Partial Completions to be to save after one week. However, this often seems to save surveys with no questions answered by the respondents, but it still counts against my annual quota of completed responses.
Would this be affected by putting the Survey Metadata question first - so that it counts as a response because the metadata is collected even if the respondent doesn't answer a question? Or does the fact that the respondent opens the survey invitation count as a partial response?
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How do you handle partial completions?
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