Does anyone have a recommendation for how an English-translated response can be mapped to a Salesforce field? On our survey object in Salesforce we have created two fields for comments: 1. Native comment 2. Translated comment Since the translation in Qualtrics is not immediate upon submitting the survey, how can we map to the English translation shortly after?
Scenario We have a survey that is asking questions about specific products. Each product we are asking about has its own text entry question so respondents can leave open-ended feedback on that specific product. These questions are optional to answer. We would like to use TextIQ to group all of the comments for each question by product. Each product will be its own topic in TextIQ. Respondents may not mention the product by name in their response or use a synonym for it that will capture the topic automatically. Question If a respondent answers the question, is there logic or something else that can be set-up that adds a tag into the response with the product name? For example: _If Open Ended Questions is not blank add [Product Name] into the response. _ That way, if a respondent answers, the product name will be included in the response and will be tagged in TextIQ under the product. I hope this all makes sense 😀 Other recommendations are appreciated.
We ran a survey a few months ago, but did not have the survey object in SFdC set-up yet to map responses into it. The survey object has now been created. Is it possible to go back and retroactively map these responses to the survey record. We want to avoid having to manually add them in. Thank you!
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