Confidentiality concerns: Does brand administrator have access to my data | XM Community
Question

Confidentiality concerns: Does brand administrator have access to my data

L
Badge +1

Hi all, I’m new to Qualtrics and I will be using Qualtrics to conduct a study on sexual harassment. Essentially, victims or potential victims of sexual harassment will share their experiences using an anonymous link. Just wondering if the brand administrator has the authority to see my survey and download my data without my permission? For example, we definitely don’t want anyone other than our research team members to see who experienced such things before... Thanks a lot in advance! 

5 replies

PeeyushBansal
Rank
Userlevel 7
Badge +33

if it is anonymous link, you can not until you ask name, email in survey.

But in case you are sending survey via email with contact list, you can see wo answered what and you can control survey permissions in way , you can only see data.

Best Regards, Peeyush
MikeW
Rank
Userlevel 4
Badge +14

Hi all, I’m new to Qualtrics and I will be using Qualtrics to conduct a study on sexual harassment. Essentially, victims or potential victims of sexual harassment will share their experiences using an anonymous link. Just wondering if the brand administrator has the authority to see my survey and download my data without my permission? For example, we definitely don’t want anyone other than our research team members to see who experienced such things before... Thanks a lot in advance! 

I couldn’t see anything conclusive in the help/ previous community posts to answer your question - but I could be wrong.I think it’s best to check with Qualtrics support as to whether the Brand Administrator has access or not (either directly or through an API). Sorry, I couldn’t be more help.

JessicaGregory_CHNw
Rank
Userlevel 5
Badge +27

I believe that with an anonymous link, the brand admin would be able to see the survey and data but there would be no personal information for the respondents attached to it (unless you ask for name, email, phone or something in the survey itself).  

Tom_1842
Rank
Userlevel 7
Badge +27

Brand Administrators can proxy login as any user in the brand. They can theoretically see and do anything that your user can. They would have to be pretty deliberate to login as your user and review any survey data though, so unless they had a reason to do so you should be okay. 

tannerfaragher
Rank
Userlevel 5
Badge +22

I love all the above answers. One thing I would add is that there is a setting to disable proxy logins in the Security Tab. A brand admin would be the one that has access to disable this, but it would make it so they cannot access your survey. Of course, because of the Brand Admin access, they could toggle this back on. Ultimately, it would be best to ensure they are on the same page as you with data privacy and the integrity of data you are collecting. 

 

Leave a Reply


Terms & Conditions