Custom Survey Availibilty Message: Display Active date/time | XM Community
Question

Custom Survey Availibilty Message: Display Active date/time

  • 15 April 2024
  • 3 replies
  • 20 views

Userlevel 1
Badge +4

Other than hardcoding, is there a way to have a custom “survey not available yet” message show WHEN the survey will be active?

 

Ideally I’d have a reusable, dynamic library message that would simply say:

“This survey will be available from {OPEN DATE AND TIME} through {CLOSE DATE AND TIME}.

 


3 replies

Badge +1

Hi, maybe it will help to use in survey options custom ‘Inactive survey message’

 

Userlevel 6
Badge +20

Hello @rbjak

You have the option to utilize the 'Survey Availability' feature to display a custom message when attempting to access the survey outside of its availability period. Please refer to the screenshot below for further clarification:

 

Let me know if this helps.

Userlevel 1
Badge +4

To clarify, I know HOW to display a custom message, I want the message to dynamically display WHEN the survey will be available.

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