Hi, I wonder if it is possible to include a personalized (or not) link to the survey in a response to the client, the first question would be a question where the scale would be smileys
example:
Hi, I wonder if it is possible to include a personalized (or not) link to the survey in a response to the client, the first question would be a question where the scale would be smileys
example:
Hi
Yes, it's possible to include a personalized survey link in your response to the client. Please go through with below link:
Thank you!
Ah! Technically it can be done. However, it is quite complicated, multiple API calls at the backend and things like that. I had implemented a solution for a client who wanted to completely move off the Qualtrics email system and then investing the time and effort made sense.
If you just want it for a single survey, then I would recommend adding the case number as a query string parameter, and point each smiley to the appropriate pre-populate response option.
Hi, thanks for answer, but it is not about in line question, but rather in-signature survey, one general survey question included in answer to client template sending from case management system
Yes it is. Please read the support pages on inline questions.
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