Qualtrics Problem with Survey Flow to End | XM Community
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Hello,
I am working on a survey in Qualtrics and I am having issues with attention check items routing participants out of the survey. I have skip logic on so if participants do not check the appropriate item, it routes them to the end of the survey. However, I want to have a specific end of survey message explaining why they were routed out.
I've tried to set up the survey flow using branching and a custom end of survey message, but it's not working. I'm lost about what I am missing and I haven't been able to find the answer anywhere online.
Qualtrics.pngAny help is greatly appreciated!
Thanks.

It just routed me out of the manipulation check items, which is the block above in the picture shown, even though it doesn't have a branch on it. I'm so confused what is happening!


tessarae posting a .qsf of your survey may be helpful. It's hard to tell what is going on just from Survey Flow because we cannot double check the previewed question aligns to the block. And we don't know for sure which block you were in when you say "it just routed me out of the manipulation check items."


Graf_Dissertation.qsfYes, here is the .qsf file.
Thank you for your help!


tessarae you are having issues because your branching logic is in a randomizer and isn't firmly connected to the block above it. Your randomizer is saying to randomize 11 elements (eight of those are blocks). So you are completing a block and the randomizer is selecting a branch for your next element. The question that branch refers to was never asked so, it triggers a true that the response the specific question is not equal to the value they were told to select.
My recommendations to you:

  • Remove the skip logic on the questions in your blocks, it's duplicative and could just cause confusion for your program about which message to display

  • In your randomizer, add a group and inside that group put your applicable block, the branching logic, and end of survey element. This allows the randomize to go back down to displaying 8 elements instead of counting it as 11 elements because the block, branch, and end of survey items are actually nested together because of the group.

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Thank you so much bstrahin ! That appears to have fixed it.
Seriously, thank you for your help.


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