Quota count exceeds quota target | XM Community
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Quota count exceeds quota target

  • 13 December 2023
  • 5 replies
  • 109 views

Userlevel 1
Badge +2

Why does quota count exceed quota target (haven’t changed it manually)? 

 

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Best answer by vgayraud 13 December 2023, 08:38

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5 replies

Userlevel 7
Badge +33

Hi @Niranjana , have you applied quotafull “end of survey” under survey flow?

Userlevel 7
Badge +33

Also please confirm what condition/logic you have applied under quota.

Userlevel 1
Badge +2

This is the condition I have given. Is there any error?

Userlevel 6
Badge +39

If your responses came in over a short period of time, it’s very possible and normal that you go over-quota by a few responses.

Did it stop at 9 after that or did it continue to increase?

You can also check “Do not increment quota counts” in the quota options so that the count doesn’t increase for over-quota responses.

Userlevel 1
Badge +2

Yes, it might be because of the short period of time. After 9, its not continuing now. 

Thank you so much.

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