When I go into Survey Flow, I click on "add new element" I do not see a "Table of Contents" as shown here: https://www.qualtrics.com/support/survey-platform/survey-module/survey-flow/advanced-elements/table-of-contents/
Sorry to post the same question again, but I'm unfortunately unable to reply to KristiA's solution (06/21) to the same issue (RyanBrickman 06/21) that unfortunately didn't work for me.
See images below. My colleague (administrator) has the same settings as me for 'Use table of Contents', works for him but not for me. Any other suggestions?
In both pictures the check box for Use Table of Contents is red and the text is greyed out. Neither of these have permissions to use TOC. You need to contact the brand administrator for permissions (and frankly to see if it can even be turned on, you might have to talk to the sales rep to get licensing. You can see ServiceNow Integration is a red box but much bolder than the Use Table of Contents. When an option's faded I believe it means you can't just click it on.
Thanks bstrahin. The top image is the settings for one of the brand administrators. He has the same red box with grey tick and can access the table of contents feature. The bottom image is my settings, which look the same, but I don't get table of contents as an option. Figure, there must be another setting somewhere. Or do I need to be a brand administrator to use the table of contents feature?
gille you don't have to be a brand admin to use the ToC. I've used it plenty of times before being a brand admin. It is odd that even your admin's rights look like this. When I hover over any check boxes that are faded red like that, I get a message "disabled at the organizational level." Which usually means something with our contract and that I need to reach out to our sales reps to get access.
I would escalate this to Qualtrics Support staff or your sales rep.
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