why my inserted hyperlink is so strange? | XM Community
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why my inserted hyperlink is so strange?

  • January 19, 2022
  • 1 reply
  • 64 views

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I need to insert hyperlink in the rich content editor. (In fact, it is in my auto email reply). I click the "Link" icon and my display text and URL are the same. So I just paste the link to the both display text and URL. The link is concise and simple, but the link that is in the email I reply is very long and has https://proxy.qualtrics.com/proxy... these don't belong to the website link.

What happened? Many thanks in advance!

1 reply

vgayraud
QPN Level 6 ●●●●●●
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  • QPN Level 6 ●●●●●●
  • January 25, 2022

You most probably have an academic license automatically adding the proxy for security reasons.
See the following post more details and workarounds :
https://community.qualtrics.com/XMcommunity/discussion/9349/how-to-prevent-piped-text-urls-in-emails-from-being-changed-to-use-proxy-qualtrics-com