I get this error message any time I use the Rich Text Editor to add an underline or bullet items in a text only item. I'm not sure why this is happening as those are very common items to use in a survey question.
You are only allowed to use a subset of HTML markup tags
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Userlevel 7
+36
csharrisnl
Assuming you are using iframe tag as others faced the similar error when they included that.
You need to upgrade your account, kindly contact qualtrics support or Account Executive.
The following thread should help:
Embedding external website in an iframe (HTML): looks like it's working at first, but then doesn't — XM Community (qualtrics.com)
Error message: You are only allowed to use a subset of HTML markup tags — XM Community (qualtrics.com)
Hope it help!
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I was not trying to embed an external website. I was simply trying to underline some text and add an unbulleted list.
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https://community.qualtrics.com/XMcommunity/discussion/comment/52656#Comment_52656See prior. I was simply trying to add in an underline and bulleted list through the rich text editor.
Userlevel 7
+36
https://community.qualtrics.com/XMcommunity/discussion/comment/52658#Comment_52658why are you using HTML tags when qualtrics has that inbuilt just click more on top of rich content editor. To include the tags you have to click on the source icon if you haven't already done that.
Also if you are not able to use these, kindly reach out to Qualtrics support.
Hope it helps!
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