👥 Meet Your XM Community Administrators & FAQs | Admin | XM Community
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Community Admin FAQS

 

Who are the XM Community Admins?

  • Your XM Community admins are @Michael_Cooksey and @AlonsoC 

What is a Community Admin?

  • Our role as Community Admins is to foster a lively, respectful, and engaging community; thereby, enhancing your experience as a Qualtrics XM Community member! At times, we focus on a lot of the behind-the-scenes, working on new initiatives and content for the community, while other times we focus on engaging directly with our amazing community members.
  • For the quickest response, you’ll want to contact us via our profiles, using the messaging functionality. 
  • If there is an issue with the functionality of the Community; for example, if you are unable to comment on a post, edit your profile, or receive any error messages tag one of us
  • If you ever have a time-sensitive support request, the community might not be the best place to ask it, and tagging a Community Admin will not help get a support-related response. To get in contact with our Support team, submit a ticket through our Support Portal.
  • Use the “Flag” button on any post that you believe is inappropriate or violates our Rules & Guidelines, and our Administrators will review it.

What does it mean if I see “Former XM Community Team Member” on someone’s profile?

  • This means that that person is no longer an admin, and no longer employed by Qualtrics. Please do not message or @ mention former employees, as you will not get a reply. 

 

How can I review a ZOOM recording 05/10/2023 APJ Region

Hello @Andi1027, if you are referring to the Learn Qualtrics Live event, the recordings will be linked here on the Learn Qualtrics Live Q&A Post. Recordings will be linked to that post in the next few days after all sessions have been completed. 🙂 

If you are referring to a different event, please let me know!

Hi, I am trying to register as a partner as stated in a recent Qualtrics Partner Network Update email, through a specific survey, but I get an error message stating “Oops! According to our records, you are not a Qualtrics partner.”. I am registered in here with the same email as the QPN and sandbox.

Hello @mmachado, apologies for the delay. I appreciate you letting us know. I have updated your permissions and you are now registered as a partner. Let me know if you need any more assistance!

Hello. Could you please provide me permission to the Higher Education group among the others?

Hello. Could you please provide me permission to the Higher Education group among the others?

Hello @RuthS, you should have permission now! Thanks for letting us know. 🙂

Great to know you all. 

Thanks for all the support and efforts you put to ensure things are running so smooth.

Nice to e-meet you all at one place. Thanks a lot for all your support team :)

help me with this issue please

 

An error occurred, preventing us from loading your data.

 

 

Hello @sihem,  this sounds like it may not be intended functionality. If you haven't already, I'd recommend reaching out to our Support team, as they are best equipped to handle an issue like this! 😁

I havent received any reply till now

i contacted them three days ago

I havent received any reply till now

i contacted them three days ago

Hello, @sihem -- 

I’m so sorry to read about the issue you encountered. I checked on the status of your support ticket, and it appears our team contacted you this morning (Pacific Time) shortly after your post here. 

The ticket indicates that the issue has been resolved. 

Please reply back to our support specialist -- Raunak -- per email if you need any additional assistance with this issue.

 

Thank you very much guys 

My issue has been solved I am so glad for you all 

you are the best team 

 

 

Best of luck 😊

The getting started guide was a great help. Thanks for making it easy to get started in the community :-)

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