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Michael_CookseyAdministrator

published in XM Community Instructions

👋 Community Introductions

Welcome to the XM Community! If you've just joined the community, be sure to stop by and 👋 introduce 👋 yourself here! Share as much as you'd like, so we can all get to know you better! Tell us a little bit about yourself and your career, what industry you work in, where you're located, what you use Qualtrics for, and if you have earned any Qualtrics certifications!

4081553

1 day ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Share product ideas with Qualtrics | 2-Minute Tips | August 27th 2024

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | August 27th, 2024Topic: Discover how to share your product ideas with Qualtrics! Question for the XM Community: Which recent product feature has excited you the most?

47522

7 days ago

AlonsoCAdministrator

published in Rank & Rewards

⚪️ Community Hall of Fame | Rank & Rewards Program

RANK & REWARDS PROGRAMCongratulations to our XM Community Hall of Fame Members @mattyb513, @MsIreen, @fleb, @PraDeepKotian_Ugam, @VirginiaM, @MatthewM, @ClairJ, @ana_velez_voce, @NiC, @bstrahin, @AnthonyR, @Libertywick, @AnneG, @Rich_Boits_Walker, @PeeyushBansal, @TomG, @JenCX, @SaurabhPujare_Ugam, @Akdashboard, @SurajK, @lillianc, @MichelleC, @JulieT, @Michael_Campbell_RedPepper, @Matt_Christie_Walker, @JoycaV, @AdamK12, @Mishraji, @JeremyK, @MSobotta, @InessaG, @CamM, @Tom_1842, @Rudi, @lizb311, @mklubeck, @MattiasM, @grahulp5, @IsabelPosada_Voce, @ElieD, @bgooldfed, @Shashi, @Radam, @Deepak, @jmborzick, @Aanurag_QC, @ThomasW_IronMountain, @SteveBelgraver, @dobra021, @Appzk, @ColbyA, @Chhavi_Ch, @ManfredBM, @qualtrics_nerd, @MeganZich, @CxEx, @MikeW, @KimothiSaurabh, @JessicaGregory_CHNw, @jflowers1, @krbhavya, @JesperAndersen, @tannerfaragher, @ArunDubey, @ooolomod, @gingersauz, @Ricmarug, @cbhavsar, @TusharDalwani, @Shivamvig_sv, @praveengeorgeix, @EricCrayon101, @JonesE, @KO

110860

1 month ago

AlonsoCAdministrator

published in XM Community Instructions

💡 Product Ideation Overview | Evolve

EvolveEvolve is the brand new Qualtrics product ideation program, powered by you, our customers. Through Evolve you can submit product ideas, (suggested enhancements to existing Qualtrics products and functionality), and track their status in the Qualtrics product development process.Prior to Evolve, product ideas had to be created in the XM Community Ideation category, reviewed by Community moderators, upvoted by a critical mass of community members, and then input manually into a data platform to be shared with Qualtrics product managers.Now, customers can share product feature suggestions directly with our product managers, right here in the XM Community. Through Evolve, we have expedited the ideation process, while increasing customer visibility into an idea or feature’s status. IdeasProduct “Ideas” are suggested enhancements to existing Qualtrics products and functionality. UpvotingAn “Upvote” is a digital representation of your desire for a product idea to be implemented. In Evo

153225

3 months ago

Michael_CookseyAdministrator

published in Rank & Rewards

⚪️ Rank & Rewards Program | New Merch Dropping Soon

Rank & Rewards Program Note: New merch and a new “store” format is coming soon to the XM Community’s popular Rank and Rewards program! Read more about it here.We want to reward and thank you, our community members, for your incredible contributions to the XM Community through the updated Rank & Rewards Program. Please read this entire post to familiarize yourself with the program and policies.You can achieve different levels / ranks within the community, depending on the number of points that you've accumulated. Every XM Community member will reach Level 1 once they earn 50 points. Your ranking will display on your profile and next to your name whenever you post or comment. You'll earn a new badge, which will be displayed on your profile, and an email congratulating you for each level you reach! When you reach Level 1, you'll receive a survey that gives you access to your Linkedin Profile Badge. When you achieve levels 2 - 8, you'll earn swag and receive an email including a su

582264

3 months ago

Michael_CookseyAdministrator

published in XM Community Instructions

📄 Get Started in The Qualtrics XM Community | Instructions

Getting started table of contentsGetting started table of contents 1 | Create your XM Community account 💜 2 | Set up your profile 👤 3 | Introduce yourself 👋 4 | Meet your administrators 👥 5 | Learn the community basics 📄 6 | Participate in programs 🏆 7 | Join groups 👭 8 | Discover product ideas & new product features 💡 8 | Attend events 📅 1 | Create your XM Community account 💜Use your existing Qualtrics account login credentials to log into the XM Community (right click on the link to open a new browser tab and keep this page open) then, you will be prompted to continue to step 2, below. 2 | Set up your profile 👤Set up your profile, where you can update your profile picture, view your badges, & more. Note: At this point, your account will be awaiting admin approval, and the Community will be in “read only” mode for you. After admin approval, move on to step 3, below. 3 | Introduce yourself 👋Introduce yourself to the XM Community and start connecting

58496

3 months ago

Michael_CookseyAdministrator

published in XM Community Instructions

👥 Meet Your XM Community Administrators & FAQs | Admin

Community Admin FAQS Who are the XM Community Admins?Your XM Community admins are @Michael_Cooksey and @AlonsoC What is a Community Admin?Our role as Community Admins is to foster a lively, respectful, and engaging community; thereby, enhancing your experience as a Qualtrics XM Community member! At times, we focus on a lot of the behind-the-scenes, working on new initiatives and content for the community, while other times we focus on engaging directly with our amazing community members. For the quickest response, you’ll want to contact us via our profiles, using the messaging functionality. If there is an issue with the functionality of the Community; for example, if you are unable to comment on a post, edit your profile, or receive any error messages tag one of us If you ever have a time-sensitive support request, the community might not be the best place to ask it, and tagging a Community Admin will not help get a support-related response. To get in contact with our Support team, s

59314

4 months ago

JoseSFormer XM Community Team Member

published in Getting Started Mondays

✏️ QSF | Getting Started Mondays | January 29th 2024

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | January 29th 2024 Topic: QSF Whether you want to transfer a survey to a different account or simply keep a survey backup on your computer, exporting as a QSF is your best option. While a QSF or Qualtrics Survey Format file will not contain any response data, it will contain survey formatting and settings, including any questions in your trash. This export method makes it easy to share survey templates via email by adding the QSF file as an attachment. This method differs from simply collaborating or duplicating a survey since there are no restrictions regarding survey ow

3701

8 months ago

JoseSFormer XM Community Team Member

published in Basecamp Wednesdays

📚️ Analyzing Text with Text iQ | Basecamp Wednesdays | September 27th 2023

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources. Basecamp Wednesdays | September 27th 2023 Topic: Analyzing Text with Text iQ If you’ve never used a text analysis tool before, let me be the first to introduce you to Text iQ. This tool analyses data from open-text question responses and provides topic recommendations while also assigning one of the six sentiment labels. The first time you use Text iQ you are required to upload your data, however, any time after that, new responses will be automatically added as they are recorded. No need to fear that respondents will misspell words, Text iQ includes spell check to ensure that responses get tagged correctly regardless of any typos. If you need a way to vis

3293

1 year ago

JoseSFormer XM Community Team Member

published in Basecamp Wednesdays

📚️ Individual Links Alternative | Basecamp Wednesdays | September 20th 2023

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources. Basecamp Wednesdays | September 20th 2023 Topic: Individual Links Alternative If you have ever been limited to only distributing anonymous links, but need to reap the benefits of personal links like tracking responses & pulling related embedded data, adding an authenticator to your survey may be the perfect solution. Once a respondent reaches the authenticator element, they're prompted to input specific information to continue, usually their email address or other contact information, essentially being made to log in to take the survey. This method protects your survey from collecting any unwanted responses by checking that the information submitted is

760

1 year ago

AmaraWFormer XM Community Team Member

published in Rank & Rewards

⚪️ Linkedin Profile Badges | Rank & Rewards Program

What is an XM Community Linkedin Profile BadgeAn XM Community Linkedin Profile Badge is a way to showcase your Qualtrics XM Community expertise and skills. You've worked hard to achieve your rank and status in the XM Community and we want to help you promote your XM expertise. How to Receive Your Linkedin Profile BadgeEach time you reach a new level in the Rank & Rewards Program, you will receive a notification that gives you access to your rewards for the level you reached, including your Linkedin Profile Badge. The notification will include access to instructions and a link to your Linkedin Profile Badge.If you were a part of the old program and would like access to the Linkedin Badges for levels you already earned, message an admin and we will direct message you the links and copy! We would like to refrain from publically posting the links to prevent those who haven't earned the reward from access. How to Add Your Linkedin Profile Badge to LinkedinAdd your badge to your Linkedi

3850

2 years ago

AlonsoCAdministrator

published in Badge of the Month

❄️ Favorite December Holidays & Traditions | Badge of the Month | December 2024

BADGE OF THE MONTHDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between December 2 and December 31, will receive this badge worth 50 points by the end of the month. Question: What are your favorite December holidays and traditions? The festive season is fully underway and we want to hear from YOU! December is filled with a variety of holidays and traditions celebrated across the globe.Whether you celebrate Christmas, Hanukkah, Kwanzaa, Diwali, or any other meaningful holiday, we’d love to hear your stories! Share what makes this time of year special for you—do you have unique family customs, favorite foods, cultural events, or personal rituals? Pictures are encouraged!Additionally, if you don't celebrate a specific holiday, let us know how you embrace the spirit of the season!

30153

15 hours ago

AlonsoCAdministrator

published in 2-Minute Tips

Introducing Customer Success Hub (Updated Dec. 19, 2024)Tutorial

Today we will learn how to navigate the Customer Success Hub, including our new Account Services feature. Explore our self-service resources to learn how to find answers to questions ranging from technical issues to invoice requests. You can use the Customer Success Hub to:Get technical help from our support teams Keep up with and respond to your open support tickets Contact your admin or account team Ask questions related to billing and invoicing And more!Click here to start exploring your Customer Success Hub.

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1 day ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Meet Account Services | 2-Minute Tips | December 17th 2024

The Account Services team was created to efficiently answer your questions ranging from feature access, vendor forms, invoice issues and payment. Have questions? Ask them below! What you need to know from this video: How do I access Account Services? You can access this team via the Customer Success Hub by clicking the "Get Account Services Support" tile on the home page.What issues do Account Services handle? Account Services will focus on non-technical inquiries including invoicing issues, vendor forms, product or feature access, and payment questions. Here’s a comprehensive list:Invoice Edits Add PO number, change bill to, add PO Invoice Corrections Did not renew, no PO, Change Contact Information Request Invoice Copy Request Payment Terms Change Vendor Forms + Billing Documents ACH, SOA, W-9, banking Invoice Delivery Instructions Tax Withholding Cash App Tax Certificates, Working with tax team to remove tax on invoices Upload Invoice to Portal Portal Uploads Invoice Voids

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2 days ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 How to provide feedback on our award-winning support site | 2-Minute Tips | December 03rd 2024Tutorial

Our support site helps 12,500 customers every day! Learn how you can make it even better to work for you. Question for the XM Community: What’s your favorite section/page on the Qualtrics support site? What is 2-Minute Tips? Every week we will focus on a Qualtrics product, experience management best practice, or essential how-to. We’ll walk you through the topic in a quick and fun way!

190

17 days ago

AlonsoCAdministrator

published in Badge of the Month

🦃 Thankful | Badge of the Month | November 2024

During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between November 1 and November 30, will receive this badge worth 50 points by the end of the month. This month, let’s show some love and support our XM Community members! Your task: Pick one or both of the options below and share your thoughts. Comment and @mention an XM Community member or members you are thankful for, or… ...Be generous and share with newcomers to the Community! What tips or advice do you have for new Qualtrics customers? Link to your favorite posts in the comments featuring time-saving tips, workarounds, custom code solutions, or other helpful advice you were thankful to find.

55362

18 days ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Data Saturation| 2-Minute Tips | November 26th 2024Tutorial

Learn why reaching data saturation is a crucial milestone in qualitative research. Question for the XM Community: How do you approach the concept of data saturation in your profession? What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly.

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24 days ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Zero-party data| 2-Minute Tips | November 19th 2024Tutorial

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | November 19th, 2024Topic: Learn all about zero-party data Question for the XM Community: Have you started collecting zero-party data? How has it complemented your other data collection methods?

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1 month ago

Michael_CookseyAdministrator

published in Rank & Rewards

🩶 Coming Soon: Refreshed and Revamped Rank & Rewards Program

71418

1 month ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Psychographic Segmentation| 2-Minute Tips | November 12th 2024Tutorial

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | November 12th, 2024Topic: Learn how psychographic segmentation can help you better understand your audience. Question for the XM Community: How has understanding the values, attitudes, and lifestyles of your consumers through psychographic segmentation helped you to connect more deeply with your audience?

250

1 month ago

AlonsoCAdministrator

published in Qualtrics Stories

The Critical Role of Survey Design in Mental Health Research | Experience Spotlight Series

Meet @Mannila! She’s a Research Assistant at EPID @ Work in Lakehead University in Ontario, Canada. Learn how her team is working to improve the mental and physical well-being of workers across Ontario. Have questions or comments about her research or survey design process? Ask below! Timestamps:0:00- 0:53 Mannila & Dr. Kristman Intros0:54- 2:30 Addressing Mental Health in the Workplace2:31-3:32 Mental Health and the Industrial Sector3:33- 4:02 Building Trust with Communities4:03- 4:32 Collaborating on Survey Design4:33-5:16 Ensuring Data Security5:17-6:03 Pilot Testing for Potential Errors6:04-6:28 Reporting to Different Stakeholders6:29-7:03 Dr. Kristman on Importance of Data Security7:03-7:12 Outro Want to learn more about EPID @ Work? Visit: https://www.lakeheadu.ca/centre/epid

3050

1 month ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Transfer Survey Ownership | 2-Minute Tips | November 05th 2024Tutorial

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | November 05th, 2024 Topic: Let’s go over how to transfer single/multiple surveys to a new owner Question for the Community: What other steps do you recommend for a seamless transition when an employee moves on?

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1 month ago

Michael_CookseyAdministrator

published in XM Community Instructions

New Members! Read this: 🔔 XM Community New Account Approvals

XM Community New Account Approvals: Ensuring the integrity of Community content At Qualtrics, security is always top of mind, and we want to share the important steps we are taking to better secure our community and protect you. In an effort to keep the XM Community as safe and secure as possible, we are introducing account approvals for all new XM Community accounts, effective November 4, 2024. New Account Registration ProcessTo enhance our security measures, we’re implementing a new system for new account registrations. Moving forward, all new members will require admin approval when joining the XM Community. This process will apply globally to all new XM Community registrations. Our team will be reviewing all new accounts during working hours in the Central Time Zone, ensuring that only legitimate customers gain access to the full community experience. Until your account is approved, you’ll still have read-only access to the community, so you can stay informed. Reassurance for Exist

1600

1 month ago

AlonsoCAdministrator

published in Badge of the Month

👻 Spooky Season | Badge of the Month | October 2024

During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between October 1 and October 31, will receive this badge worth 50 points by the end of the month. Task: Answer any of these questions: Frightening Favorites: What spooky film, TV show, book, or podcast has terrified you the most? Why? Spooky Season Traditions: What activities do you enjoy during spooky season? Comment on other posts to keep the conversation lively!

61376

1 month ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Consumer trends to look out for in 2025 | 2-Minute Tips | October 29th 2024News

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | October 29th, 2024 Topic: Let’s review the Qualtrics 2025 Consumer Trends Report Question for the Community: Which trend identified in the report is your organization currently addressing?

250

1 month ago

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