Trouble showing Field Group in widget

AMG817
AMG817 Community Member Qubie ✭
edited June 23 in CX Dashboards

Hi,

I am having trouble pulling through a Field Group (measure group) that I created in the data mapper (settings page) into a widget. For simplicity I chose two of the same questions which refer to two different products to be able to see the data for both products in one widget. The question is 'How appealing would you say this product is to you?" and both have the same 1 to 5 scale (Extremely appealing to extremely unappealing). I went and re-coded the values into Top 2 Box, Middle, and Bottom 2 Box. When i went to the x-axis to add the field group to the widget and to change the metric, I selected the 'Top/Bottom' box option and a red caution sign appeared and the thinking wheel went on forever. The only thing it would spit out was the total count. Originally the data mapper had the two fields as 'number set' but i changed them to 'text set', since that is their format in the data mapper. I'd appreciate if someone could tell me what I am doing wrong and how to correctly go about displaying. Did I even need to recode the values? Here are some snap shots below to help. I can go into further detail if needed or jump on a zoom call for visibility with someone as well.

Thanks,

Alex

Best Answer

  • Mishraji
    Mishraji IndiaCommunity Member, Qualtrics Brand Admin Superuser ✭✭✭✭
    Accepted Answer

    All fields within a measure group should have the field type set as 'Number Set'. Do not recode the values as Top 2 Box, Middle, and Bottom 2 Box in the data source.

    Once you update your data source, come to the dashboard and add three top box/bottom box metrics in a simple chart/table widget. For each metric, select the measure group as the field and then set the scale as 4-5, 3 and 1-2 for Top 2 Box, Middle, and Bottom 2 Box respectively.

    Your widget will show appropriate data now.