Replies posted by CANATSU | XM Community

Replies posted by CANATSU

2 Replies

KatharineS
Qualtrics Employee
KatharineSQualtrics Employee
posted in Platform News

Upcoming Deprecation of New Survey Triggers [Q1 2021]

I just spent the last 24 hours moving my conditional emails to workflow from triggered emails. Even though I deleted my triggers, they are still "active" so I am getting double emails. In addition, the logic options in workflow are not intuitive. For a new survey response I am getting all my workflow emails even though they do not meet the conditions. I am at risk of being able to launch a new survey tomorrow if I can't figure this out. Help! Please!

33
estremf
Level 1 ●
2 years ago
mklubeck
Level 3 ●●●
mklubeckLevel 3 ●●●
posted in Xflow

Actions vs. Triggers - is anyone else worried about the depracation of Triggers?

Hi I am a newbie in academics and just built a grading system heavily dependent on triggered emails. If this is going away I need to know now as I was planning a 1/3/2021 launch Thank you, Carol

14
mklubeck
Level 3 ●●●
2 years ago

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