Hi Chaz,Have you tried setting up email triggers? In the survey editor, you'll find it in the Tools menu. You can use piped text to fill in the information you need.As an example, here's an excerpt of an email trigger I built recently. It gets sent to a colleague of mine whenever there's particularly negative feedback about a site visitor; my colleague is the one who manages the visitors.Hi, [colleague]! Someone just submitted a site visit survey and gave at least one low rating for their site visitors. Specifically, they either rated the visiting team as below 6 on a 1-to-10 scale of team effectiveness, and/or gave at least one "poor" or at least three "acceptable" ratings to one or more site visitors. (The response scale is poor, acceptable, good, and excellent.) The full survey response is below, but here are the highlights. Survey respondent: ${e://Field/Name} -- ${e://Field/Role}${e://Field/SiteName} (${e://Field/Programme}), ${e://Field/Country} Visit end date: ${e://Field/Vi
Hi Abi,Have you tried changing the variables names in the survey editor itself? Right above the gear icon?
Further clarification: if I click on one of those date value cells and then look in the formula bar, this is what I see for each type (both of which display in the cell itself as "2020-01-26"). If the cell is formatted as text: '2020-01-26 If the cell is formatted as a date: 01/26/2020 Does Qualtrics care which version I use? Or will the value only be recognized as an embedded date field if I use one version or the other? (I use OpenOffice for my CSVs, if that matters.)
I wonder if the participants had partial responses at first, then came back and tried to complete the survey after it had expired, or after you deleted the distribution or something?
Just adding my two cents: I agree that the PDF that can be downloaded from the Data & Analysis tab is MUCH more useful (and much nicer-looking) than the response report URL. (Strangely, the response report URL isn't customizable--very off-brand and disappointing for Qualtrics--and it's made up of statistical summary tables, which makes absolutely no sense when the whole point of the report is to show one person's full response.) The day Qualtrics allows customization for individual response report URLs, and/or replaces the ugly individual response report URL format with the much better Data & Analysis version, I'll be a very happy customer.
@TomG That works perfectly! (And yes, week works as well.) Thank you so much!
@TomG Oh interesting! Would replacing "2 month" with, for example, "3 week" or "22 day" work as well? If so, this might be a really good solution!
Hi @Shashi , Thanks. That does work, but I was hoping there might be a less manual way (like through the date/time metadata variables) that is less prone to errors. We can certainly enter the expiration date values in the launching file pre-formatted based on the recipient's language, but because we use several languages, it would be easy for the person preparing the launching file to make careless errors. And anytime I can automate and idiot-proof a data cleaning step like this, I try to do so. :) Does anyone know of a way to create a custom date/time value from the metadata menu? Or another solution? I might just be out of luck, but I'm an optimist...
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
