Hi Keir, Sure. please see the two screenshots. One is for "Survey" Frequency and the other one is for "List" Frequency. Hopefully this would help. Let me know. ! !
In order to view the ticket, one has to have Qualtrics account. What you are trying to accomplish is possible but not as a Ticket. Instead, you can consider setting up trigger/email notification (for the same closed-loop question for which ticket is created). In this case responses can be viewed 'within' the email body text of the trigger email. This can be forwarded to anybody and they will see it in their email. No need for qualtrics access. Actually qualtrics ticketing system is very sophisticated and there are multiple ways of doing things. So anything that happens withing qualtrics environment is trackable.
Thank you Shamji. Very Helpful!
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