I searched and found a couple of references in the Community to this link: https://api.qualtrics.com/reference#list-surveys, but it is no longer valid. Does this API exist elsewhere? Or are there other ideas for getting this data?
Regarding the new ability for brand admins to create themes, how are people communicating this to their brand? I'm coming from a higher ed environment and we are holding off on letting everybody know that we can create themes for them to avoid a potential influx of requests that we can't keep up with. This is a big deal as themes are now unlimited and free! I'm curious what the workflow is like for other brands, or how others are planning on utilizing this feature. Feel free to add any thoughts!
I'm trying to figure out the best way to implement a form in a survey – I have a pdf form with a number of rows and columns which can take user input, but I'm having a hard time replicating this in Qualtrics. (The objective is to retrieve details about courses taken by the user.) Right now, I have a text entry form question with a few fields asking about the course, followed by a question asking if another course needs to be entered. Then another text entry form question appears if the user says yes, and the pattern continues in the survey. Is there a more elegant solution that can be implemented?
My team has found it increasingly difficult to provide our end users with a direct link to a page within the support area that includes contact info. I understand that we are supposed to find answers within the support articles before contacting someone, but the way that the contact info is buried within the page is frustrating. When going to this page , most of the support request options point you toward contacting your brand admin. The only option that brings you to a support channel is "I have a different support request". Then you have to click the product you are using and type a description of the problem is before finally being presented with actual contact info. I use chat support frequently so I've become used to whizzing through these options, but for the end users that my team supports, I don't doubt that this is a confusing experience. Have others noticed the same? Can this experience be improved upon or is there a way around it?
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