We just launched our first survey using Qualtrics. So far we've gotten a fairly low number of responses...but there are like 3x more invitees listed in the "Responses in Progress" report. A couple of questions:It shows all of these respondents as having 0% progress. Given that we have a 12-question, 1 page survey, can we reasonably assume that no one on this list has started answering any questions at all? Seems a bit odd (but not outside the realm of possibility) that they opened the survey and then bailed out.Any recommendations or best practices on following up on these? We're strongly considering an email to this list to prompt them to complete it. Not sure if that's appropriate or if it will drive more results.Thank you.
We sent our original survey invites out using a personalized link for each participant. However, we also need to distribute the link to additional customers...so to make it easier for us to do, we're going to use an anonymous link on the 2nd distribution. For the respondents using the anonymous link, I'd like to use conditional logic to pop up a box where they can add their email address.Does the platform know (or is there a variable I can query, etc.) whether the respondent is using a personalized or an anonymous link? If so, I could use use display logic to show or skip the question.The other alternative I can see would be using display logic in a different way. I could check to see if the embedded data has a certain field (say RecipientEmail) that is empty - if so, then I know they weren't in my original contacts list, and so I should pop up the question. Is that a better way to resolve this problem?Thanks for reading this through :-)
I'm developing a new survey and I want to decrease the amount of white space that shows up for the survey participant. First, it looks like the questions only take up about 2/3rds of the full page width. I don't want to run the full width of the page, but there's an awful lot of WS to either side of the question.The second thing is that for some of the questions with slider bars, the slider text/area looks really big. In one case a single question takes up most of the web page (and it's only got like 5 sliders in it, so not a huge amount).I'm not a CSS expert, but would welcome some advice on how I can shrink the WS and make the survey look more compact and balanced.
I'm not sure if this is even possible, but I thought I'd ask.Briefly, to determine the usage of our product we need to know at least 2 things from our customer: what hardware they're running on, and what the base operating system is for said software. They may be developing on multiple platforms at once...so I'd like to give them a choice like this:[fill in name of platform1] [dropdown list with choice of hardware] [dropdown list with choice of base OS][fill in name of platform2] [dropdown list with choice of hardware] [dropdown list with choice of base OS][fill in name of platform3] [dropdown list with choice of hardware] [dropdown list with choice of base OS]A matrix won't really do the trick - and I could ask this as a series of multiple choice questions (one for hardware, one for platform) but that gets messy and makes the survey longer.Any ideas?
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