Feature request: ability to test surveys in preview mode for email distribution | XM Community

Feature request: ability to test surveys in preview mode for email distribution


Userlevel 7
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  • Level 5 ●●●●●
  • 297 replies

In preview mode (e.g., selecting “send a preview email” for email distributions, the linked survey requires the user to log in using their Qualtrics account. While it’s easy to create a test list to send the final survey to testers, it would be clearer for this particular use case for a preview email to provide the same user experience as a participant accessing the survey through an email link.

This ability is important for our use case because as a US federal agency, we need to be confident that the experience respondents have with our surveys leaves them completely confident that we are who we say we are. If there are any issues involving the transition from the email request to the survey, this can create serious authenticity concerns so testing is paramount.

Additionally, it would be valuable to be able to add hyperlinks, if technically possible, to link to unique survey links rather than providing a long URL Long URLs with seemingly random parameters can also create uncertainty among respondents about the authenticity of the email.

Thank you in advance for your consideration!


2 replies

Userlevel 5
Badge +26

Hello @AdamK12, while testing your survey in the preview mode, you can set the “Share Preview” setting to public. (see screenshot below)

 

Post that, any test email sent via the “Send Preview Email” option, won’t require testers to log in to their Qualtrics account.

 

Hope this helps!

Userlevel 7
Badge +20

@AdamK12 If you haven't already, I’d recommend posting this in on Evolve, our new product ideation program. 😁 If you’re not sure how to post your idea, check out our Product Ideation Overview and our Create an Idea post.

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