Is it possible to change the 'from' name and the name in the body?
Best answer by Mike_Shaw3012
View originalBest answer by Mike_Shaw3012
View originalI have the same problem. I want to remove "FN LN" from the "...Created ticket..." line in the email body. The techs who create these have nothing to do with the survey data. Invariably someone will email the tech creator with a question who then must forward to an admin. Poor customer service. Nowhere in the link above did I find how to remove or change this line in the email body. Please advise.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.