Best answer by MohammedAli_Rajapkar
View originalIs there a way to disable the automatic browser language detection?
I have a survey that I am fielding in both English and Spanish using the Translate feature. I know how to edit my survey URL, but Qualtrics' automatic browser language detection feature is sometimes overriding my URL specification. If I send the Spanish-language survey to a Spanish speaking respondent but their browser is set to English, I want the survey to remain in Spanish.
Q_Language should work.
Can you try with appending "&Q_Language=ES"... case sensitive is the issue...
Can you try with appending "&Q_Language=ES"... case sensitive is the issue...
One thing you need to beware of is the difference between Spanish (ES-ES) and Spanish Latin America (ES). If you translated your survey using Spanish (NOT Latin America) then your query string would need to look like "&Q_Language=ES-ES" otherwise it will default to whatever language is set in your survey options (which is English by default).
I had this problem on some of my surveys. If I had to bet money, I would say your survey is translated using Spanish (ES-ES). If you need to go from ES-ES translation to ES, simply download the ES-ES version and edit the text so the PhraseID is set to ES, then upload the translation back to the survey under the Spanish (Latin America) translation.
I had this problem on some of my surveys. If I had to bet money, I would say your survey is translated using Spanish (ES-ES). If you need to go from ES-ES translation to ES, simply download the ES-ES version and edit the text so the PhraseID is set to ES, then upload the translation back to the survey under the Spanish (Latin America) translation.
Are you using Mailing list? You can specify the language there. I have tested 21 languages like this-no problem occurred
I'm not using Mailing list, I'm distributing anonymous surveys with the q_language alteration.
@hmiller are the recipients same or different? Could it be something to do with cookies?
@hmiller I ask because for me when i test it keeps opening the first language i opened it on (not the browser language), even after i submit the feedback
@mslreen interesting! the recipients will each take it once, so they're all different. I'll investigate whether it's a cookies issue. Thanks!
For what it's worth, I've also spoken with a Qualtrics support agent and there is no way to turn off or override the auto-language detection feature.
For what it's worth, I've also spoken with a Qualtrics support agent and there is no way to turn off or override the auto-language detection feature.
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