I'm trying to get all of the following features to work together in the survey:
1. Use Table of Contents so that respondents can jump back in the survey to check and edit responses before submitting, if necessary.
2. Include a custom End of Survey object in the Survey Flow, in order to use both a custom message on the post-submission screen and make the preferred Response Summary (which is only available in an EOS object) available for respondents to review PRIOR to submitting.
3. Customize the Next button text only on the very last page of the survey, which happens to be the "Custom end of survey message" page (not an actual page or block in the survey). The navigation button should read "Submit" on this page (and only on this page).
The problem is that enabling the second requirement makes the third one impossible to implement. When you customize an EOS object, it adds a new page to the end of the survey (after the last block in your Survey Flow), but that new page does not have customizable buttons. In addition, all of the survey questions and responses are repeated on that screen, so the respondent has to scroll down past them to click navigation button to actually submit the survey.
The result is that respondents often don't reach the page where the Response Summary is located when they really need it, or they do reach the final page but don't realize that they still need to scroll to the very end of that screen to submit their responses once and for all
Has anyone found the right combination of options or a work-around of some kind to this Catch-22?
Best answer by MohammedAli_Rajapkar
View original