Combining Open Text Fields?
I have 5 separate Open Response questions that I would like to display all together in one widget (not divided up by question like in Record Grid). I tried to combine the 5 fields in the Setting mapping screen but it doesn't seem to let me map it as one widget/ all comments in one response ticker.... any advice?
> @ana_velez_voce said:
> If you want to do it for the word cloud you can do it creating an embedded data field with the values of the 5 questions
Do you have any more detail on this? I am trying to solve the same problem and while I was able to create a field group in the CX dashboard mapping to combined two open text questions I was not able to map them together into a word cloud etc. from what I can tell. (There was no option to grab the field group within that visualization's menu.)
> If you want to do it for the word cloud you can do it creating an embedded data field with the values of the 5 questions
Do you have any more detail on this? I am trying to solve the same problem and while I was able to create a field group in the CX dashboard mapping to combined two open text questions I was not able to map them together into a word cloud etc. from what I can tell. (There was no option to grab the field group within that visualization's menu.)
Odd, I have 9 open comments fileds mapped in the Response ticker widget...
You sure they all have Open text as a field type?
You sure they all have Open text as a field type?
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