Is there a way to integrate CX widgets into 3rd party apps? Specifically, we would like to be able to show how a customer is performing (from a VOC perspective) in our CRM solution.
Hello fellow CX practitioners, Wondering if anyone else is planning to push larger relationship-style surveys out a few months while this COVID-19 situation settles. Seems like we'll end up needlessly bugging customers for metrics when they have more pressing issues, and candidly the response rates and scores may be negatively impacted as well. Thoughts?
Tips on CSS to reduce size of just the text in the Labels on a rating table?
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