Hi Christian, thanks for the introduction. Your background at MHP sounds fascinating, especially with your expertise in Qualtrics. We're lucky to have someone with your experience in our community!

Thank you for taking the time to introduce yourself to the Community, Christian! We are glad you are here!

We are so glad you’re a part of the XM Community! 

If you have not already done so, I’d recommend subscribing to the Badge of the Month category. It’s a great way to connect with peers and also earn points for Qualtrics merch via the Rank and Rewards program! 

There are no stupid questions! Any and all questions are welcomed and encouraged here on the XM Community

Hello!!! I’m Vanesa, a chemical engineer in love with employee experience. I’ve been working with Vocé - LATAM for 8 months now and I’m so happy to be part of this new family. I’ve been exploring community the last days and the truth is I really love this place!

Hope to find a lot of answers and help others in everything I can. See you soon!

Hi @Vanesa, welcome to the XM Community. We’re excited to have another Vocé - LATAM member join us!

Hello,

I work in research and assessment in the K-12 education! I am extremely new (less than 1 year of experience) to Qualtrics, and have just decided to become active in the community, after lurking in other posts for advice and help.

Qualtrics has already enabled us to streamline and optimize many of our office processes, and I am hoping to explore use cases beyond our current scope--in particular, I’d like to expand our focus on experience management and case management, and find ways to connect experience management and observation data (informal data not used for appraisal is collected through Qualtrics) with student outcomes using Qualtrics. Anyone doing this or wanting to discuss please reach out!

-Iselee

Hi @ihill, and welcome officially to the Community! I’m glad to hear you’ve found Qualtrics helpful in your work in K-12 education. Don't hesitate to ask about best practices or specific questions in experience or case management; our members would be happy to share their expertise and experience.

Greetings!  I’m Trisha and I’m in Market Research @ Premera Blue Cross (Washington & Alaska).  I’ve been building surveys using Confirmit/Forsta (self-taught and w/a lot of Support help) for almost 11 years and I’m brand new to Qualtrics and the concept of a Community.  I’m responsible for building almost 200 surveys per year, and needing to get up-to-speed on Qualtrics by the end of the calendar year. Feeling fragile… but excited!

@tlawish, welcome to the XM Community! Here are a few tips to get you started:

• 2 Minute Tips: Quick answers to common questions.
• Rank & Rewards program: Engage with members to earn points for cool swag!
• Support pages: Explore our extensive library for various use cases.
• Remember, no question is too silly—feel free to ask away!

Hi Trisha,

We came from Confirmit to Qualtrics about two years ago. the transition was fairly painless. I would definitely suggest utilizing their Basecamp training modules. They were of great help when we launched. There are a couple certification paths that also include a cradle-to-grave approach to building a survey and dashboard as part of a project for completing the certification. We used the EmployeeXM Expert Certification Journey. It gave us enough tools to get us started. Even if you don’t certify, taking the free training leading up to certification is VERY helpful. You can find all the various paths here:

https://basecamp.qualtrics.com/page/certification

Thank you Josh - it’s good to know I’m not alone!  I just started poking around the Basecamp , and now I’ll definitely check out the Certifications - thank you for the recommendations!

Good morning and greetings from Virginia! I’ve used Qualtrics in various roles before, but in my new role with a public school district, I will be our resident Qualtrics guru. Therefore, I am looking to improve and deepen my knowledge so that we are providing optimized research and participation experiences to our community of teachers, administrators, students, and guardians. 

Glad to be here!

Welcome, @Mary Beth Leon  We are glad you are a part of the Qualtrics XM Community! 

There are lots of resources here to help you get started. Let us know if we can point you in the right direction! 

Hi all! My name is Jenn Southan and I am the Sr Director, Customer Support at Olo, a restaurant tech company. Olo is based in NYC and I work remotely from Maryland. The VoC team here has used Qualtrics for awhile, however I am just beginning to explore its use for CSAT and CES surveys. I look forward to learning from you all!

Welcome, @jsouthan! We are so happy you found your way to the XM Community! 

Please let us know how we can help you!

Hi everyone, I’m James

I started my XM journey in the CX (then “Services”) division of Cisco Systems where we overhauled and modernized all of the listening channels and action-taking methods.  I then moved to specific-listening for corporate-wide initiatives (Quality, Ease-of-Doing Business, Licensing).  After that, I supported the Design/UX team for the first-in-a-decade new customer-facing digital platform for Cisco CX customers.  Zero to ~$2B ARR in 5 years.

For necessity’s sake I drifted towards business and data analysis so I could coach the designers on the data and “why” things were.  I helped build the prior platforms.   I miss the voice-of-customer, the listening process, and constantly learning gleaning new “ahas!” so I am re-immersing myself into survey management and operations. 

Just getting back into Qualtrics and getting my certs.  I used the platform extensively (along with then Clarabridge and maybe some competitors ) but was always self-taught.

Hi everyone! 

I’m new to this community and excited to introduce myself. My name is Patricio Vergara, and I’m currently based in Santiago, Chile. I’m in my last month of university and preparing for my final thesis exam very soon. Right now, I’m working in the People Analytics area at BCI Bank, specializing in organizational psychology and listen to the voice of the collaborator.

In my free time, I’m working on a couple of tech-related projects: creating an AI-powered chatbot that reminds me to send TikToks to my “streaks” on WhatsApp, and building a tool to capture and visualize my Brawl Stars statistics on Looker. I also enjoy playing paddle tennis.

Feel free to connect with me on LinkedIn If you are interested in the area or any of my projects!!

greetings!

Hi @James Seay, welcome to the Community! We are happy to have you with us and look forward to benefiting from your expertise and experience!

Hi @Patri, welcome to the Community and congrats on graduating soon! 

Hi everyone,

My name is Julian and I’m an independent CX Consultant based out of São Paulo, Brazil! I’m interested in CX best practices and eager to learn all that the Qualtrics platform has to offer. Excited to connect and learn from the Community 

Welcome to the Community @julian.silva! I recommend checking out our new XM Thought Leadership category to learn about CX best practices

Hello everybody,

I am Okkar. I just started my position a month ago as research assistant at Griffith University specializing in health economic. I’ve never had experience with Qualtrics before this position. I am quite new to this. One of my responsibilities involve setting up a Q methodology survey, analysis and interpretation. Right now, I am still testing my newly created survey and learning how the response data is recorded and how can I used for analysis and interpretation.

Looking forward to contributing, learning and connecting with fellow Qualtircs users.

Best regards,
Okkar

Welcome, ​@Okkar  We are so pleased you are part of the XM Community! If you have not already, be sure to subscribe to our Two-Minute Tips category, and read up on our Rank and Rewards program, as well. Be sure to let us know if we can answer any questions for you about the XM Community! 

Hi everyone, 

Newbie to the community and to Qualtrics. I am the Learning and Performance Evaluation Manager at a Caribbean based Financial Services Organization. Still exploring Qualtrics and use it primarily to create surveys to evaluate training along with the KirkPatrick methodology.